About the Initiative
Supporting those who serve — and the families beside them.
The Frontline Fenix Initiative is a 501(c)(3) non-profit organized in Flagstaff, Arizona. We help frontline professionals and their families find pathways toward healing, resilience, and long-term well-being.
How we work
Through burnout prevention education, mental health resources, and access to emerging, legally available treatment opportunities, we help frontline professionals and their families find pathways toward healing, resilience, and long-term well-being.
Community-first
Those who spend their lives showing up for others deserve a community that shows up for them. The Initiative builds that community in practical ways.
Prevention, resources, access
Our three efforts — burnout prevention education, mental health resource connection, and financial assistance for eligible frontline professionals — reinforce each other over time.
Training stays operational
The Control Burn Method™ remains operational — field tools, not therapy. Alongside that training, the Initiative connects people with appropriate mental health resources and supports access to specialized care.
About us
A 501(c)(3) non-profit for the people who show up for others.
Frontline professionals dedicate their careers to protecting, caring for, and serving others. The cumulative effects of stress, trauma, and burnout often continue long after the shift ends. The Frontline Fenix Initiative is dedicated to changing that.
Our work is funded through donations and training fees when organizations book The Control Burn Method™. The Initiative expands prevention education, connects individuals with appropriate resources, and supports access to specialized care for frontline professionals and their families.
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Mission & values
Why this exists
Those who spend their lives showing up for others deserve a community that shows up for them. We built the Initiative to be that community in practical ways — education, connection, and access to care — for frontline professionals and the families who stand beside them.
Frontline Fenix is organized as a 501(c)(3) non-profit in Flagstaff, Arizona. Our work is funded through donations from individuals and organizations who support the mission, plus training fees from the organizations that book The Control Burn Method™.
First fundraising goal
$10,000
Our first fundraising goal, helping us build the foundation for meaningful, sustainable support.
Founder
Michelle Baggs
Michelle Baggs is the founder of Frontline Fenix and a former paramedic with nearly two decades of experience on the front lines. Through her work in emergency services, she witnessed firsthand the cumulative toll of operational stress — both on individuals and their families. She created The Control Burn Method™ to provide a proactive, practical approach to managing that pressure and to help others access alternative pathways to recovery.
Founder, Frontline Fenix
Based in Flagstaff, AZ. Supporting those who serve, nationwide.
For donation questions, general inquiries, or to book training for your department, please get in touch.